Returns & Replacements
Monoprice offers a 30-day money-back guarantee on most items, ensuring your electronics meet the highest standards of quality and performance. If you are not completely satisfied with your purchase, we provide a streamlined process for returns, replacements, and technical support.
Request an RMA
Log into your account and navigate to the Order History section to submit a Return Merchandise Authorization (RMA) request for the specific item.
Receive Approval
Our support team will review your request within 1-2 business days and provide a return shipping label or specific instructions via email.
Package Your Item
Securely pack the product in its original packaging, including all accessories, manuals, and cables to avoid any restocking fees.
Ship and Refund
Drop off the package at the designated carrier; once received and inspected at our warehouse, your refund or replacement will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing